Audiologists help guide patients throughout the rehabilitation process.
As awareness of hearing health grows across South-East Asia, the need for professional hearing care has never been more urgent. According to the World Health Organization, the region may see more than 660 million people experiencing some degree of hearing loss by 2050, with up to 80% of cases remaining untreated.
With hearing loss now affecting people at younger ages, whether due to noise exposure, lifestyle factors, or ageing populations, audiologists play an increasingly critical role in ensuring early detection, effective treatment, and long-term hearing wellness.
The heart of modern hearing care
An audiologist is a healthcare professional trained in diagnosing, managing, and treating hearing and balance disorders. Their work goes far beyond administering hearing tests or recommending devices. Today, audiologists serve as the central pillars of a patient’s hearing care journey, providing expert guidance from diagnosis to rehabilitation.
Comprehensive diagnosis and personalised device fitting
Audiologists conduct detailed hearing assessments to pinpoint the type and degree of hearing loss before prescribing and programming hearing aids. Device selection is always personalised and factors in age, lifestyle, comfort, as well as communication needs.
For cochlear implant users, audiologists perform mapping, a precise process that calibrates the implant for optimal sound quality and speech clarity.
Hearing aids require regular maintenance and adjustments.
Rehabilitation, counselling and emotional support
Successful hearing care doesn’t end with fitting a device. Audiologists walk with patients through the adaptation process, providing auditory training, communication strategies, and emotional support. Their counselling helps patients and families process the impact of hearing loss and build confidence in everyday communication. 20dB Hearing offers these services through 20dB Therapy Tree.
Long-term maintenance and follow-up care
Hearing aids and cochlear implants require regular adjustments and maintenance. Audiologists provide ongoing support, including troubleshooting, repairs, fine-tuning, and periodic reassessment, to ensure patients continue to hear at their best as needs evolve.
Patient education and holistic collaboration
Audiologists empower patients by teaching device care, communication techniques, and ways to navigate challenging listening environments. They also collaborate closely with ENT specialists, surgeons, paediatricians, speech-language therapists, and counsellors to provide holistic, multidisciplinary care.
Local expertise powered by global innovation
With one of the largest networks of hearing care professionals in Malaysia and Singapore, 20dB Hearing combines trusted local expertise with world-leading technology.
From diagnostic assessments and personalised hearing aid fittings to cochlear implant support, rehabilitation services, and paediatric audiology, 20dB Hearing’s offerings go beyond devices. The team of certified audiologists guide individuals and families through every stage of their hearing journey, ensuring comfort, clarity, and confidence at every step.
20dB Hearing also offers a full range of world-class, technologically advanced hearing solutions
from Sonova International — including Phonak, Unitron, and Advanced Bionics, the global leaders in hearing aid and cochlear implant innovation. This gives patients access to cutting-edge solutions backed by ongoing professional support.
Audiologists play a critical role in a patient’s hearing care journey.
A commitment to better hearing for every individual
For over 20 years, 20dB Hearing has been committed to helping individuals rediscover the joy of sound through trusted diagnostic services, personalised hearing solutions, cochlear implant care, and long-term rehabilitation. With the largest network of hearing care professionals across Malaysia and Singapore, as well as partnerships with global technology leaders, 20dB Hearing remains dedicated to delivering better hearing and better living for every patient.
