20dB Hearing and PMG partner to transform hearing healthcare in Malaysia


From left : 20dB principal audiologist cum area manager (Sarawak) Yu Xuan, PMG senior marketing manager Everlynn Hii, chief pharmacist cum executive director Ling Hung Leong, founder cum executive chairman Dr Chieng King Chong, 20dB founder and chief executive officer Mok Yong Yaw, managing director Wong Kin Loon (Malaysia), managing director (Singapore) Karen Lai, and marketing senior manager Tiffany Woo at the signing ceremony.

HEARING care provider 20dB Hearing and PMG Healthcare have officially joined forces to revolutionise hearing healthcare in Malaysia.

Their recent signing ceremony marks the start of a transformative partnership aimed at making high-quality hearing solutions more accessible while raising public awareness about the importance of hearing health.

As Malaysia’s largest chain of hearing care centers, 20dB Hearing has over 23 years of expertise in providing comprehensive services, including hearing assessments and personalised solutions such as hearing aids and cochlear implants.

With a strong presence across Malaysia and Singapore, 20dB Hearing is recognised for its dedication to transforming lives through innovative products and reliable care.

PMG Healthcare, one of Malaysia’s leading healthcare providers, operates more than 180 locations across Peninsular Malaysia, Sabah, and Sarawak.

Specialising in medical clinics, dental care, and pharmacies, PMG is renowned for its commitment to community well-being.

This collaboration combines PMG’s extensive healthcare network with 20dB Hearing’s specialised expertise, creating a more integrated approach to healthcare.

20dB group chief executive officer Mok Yong Yaw said “This partnership represents a significant step forward in addressing the growing need for accessible hearing healthcare in Malaysia,”

“Hearing health is often overlooked, but it is vital for quality of life. Together with PMG, we are committed to ensuring that hearing care becomes a priority for all Malaysians.”

PMG Healthcare executive chairman Dr Chieng King Chong, echoed this sentiment: “At PMG, we aim to enhance the health and well-being of the communities we serve.

“By collaborating with 20dB Hearing, we can provide patients with the specialised hearing care they need. This partnership reflects our shared vision of ensuring early diagnosis and effective treatment for hearing impairments.”

Community-centric goals

Moving forward, the partnership will focus on:

> Expanding access to advanced hearing solutions, such as hearing aids and cochlear Implants.

> Promoting early detection of hearing loss through educational campaigns and health Screenings.

> Launching outreach programs in underserved areas to address hearing health disparities.

Raising public awareness about hearing health through community initiatives and events.

One of the first initiatives under this collaboration will be a nationwide awareness campaign, “Hear Well, Live Well,” which includes free hearing screenings and educational workshops at PMG locations.

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