KUALA LUMPUR: The National Scam Response Centre (NSRC) has been well-received by the public, says Tan Sri Acryl Sani Abdullah Sani.
However, the Inspector-General of Police said there were certain quarters that still doubted the NSRC hotline 997 number.
"The hotline is managed by the NSRC, which consists of various agencies including the police.
"It aims to help victims of scams by various means, including freezing the bank accounts involved as well as mule accounts used by scammers," he told reporters after attending the police excellence awards ceremony in Bukit Aman here on Friday (March 3).
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The IGP urged those who have been duped by scammers into making financial transactions to call the 997 hotline so that authorities could take the necessary action.
"For now, the NSRC operates from 8am to 8pm.
"We will request for the operational time to be extended to 24 hours," he said.
Meanwhile, asked about police receiving allocations for body cameras as part of Budget 2023, Acryl Sani said it was timely.
"It will certainly raise the accountability of police personnel and officers.
"The use of body cameras will provide the real picture of an incident and prevent disputes," he said.