KUALA LUMPUR: More complaints on online transactions have surfaced following a shift in consumer trends since the first movement control order in 2020, says Datuk Seri Ismail Sabri Yaakob.
The Prime Minister said that between March 2020 – when the first MCO was imposed to stem the spread of Covid-19 – and Feb 28 this year, the Domestic Trade and Consumer Affairs Ministry had received 24,150 consumer complaints about online transactions, which accounted for 36.45% of the total grouses received during this period.
