Expert highlights user dissatisfaction with lack of details on MyDigital ID renewals


Last week, MyDigital ID posted on social media saying users must renew their digital ID annually, as it expires one year after registration. — ANGELIN YEOH/The Star

PETALING JAYA: Amid concerns over the yearly renewal requirement for MyDigital ID, an expert emphasises the need for clearer communication.

"From a consumer perspective, if you provide a solid justification, then I feel that people would be okay. You can say it’s needed because it helps to ensure the security of your data on the platform from time to time," said Siraj Jalil, president of the Malaysia Cyber Consumer Association (MCCA).

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