It has also deployed over 100 agents to 84 Road Transport Department (JPJ) locations nationwide to assist with in-person MyDigital ID registration. — FAIHAN GHANI/The Star
PETALING JAYA: MyDigital ID apologised on its website for registration difficulties, stating that a preliminary investigation indicates multiple factors, some unrelated to its platform, may have contributed to the issue.
In the statement, MyDigital ID attributed the problems to factors like blurry facial recognition photos and device-related issues.
