For more information on switching to the new MyPB app, Public Bank customers can visit the bank's website. — CHRISTOPHER FAM/The Star
PETALING JAYA: Public Bank has announced that its PB Engage mobile app will cease to function after Aug 15, with customers advised to switch to the new MyPB app to continue accessing mobile banking services.
The move to discontinue the older PB Engage app was originally announced back in February of this year.
Customers who are not yet on the MyPB app can install it from the Google Play Store, App Store or Huawei AppGallery. They will then be able to login using their existing PBe login credentials, before transferring their SecureSign registration.
It is worth noting that they will still need the PB Engage app installed in order to accept the PB SecureSign on the MyPB app. SecureSign will then need to be activated in person at a Public Bank branch or ATM.
Upon SecureSign activation in the app, a 12-hour cooling-off period will be in effect, meaning that customers will not be able to approve transactions using the device during that period.
For more information on switching to the new MyPB app, Public Bank customers can visit the bank's website.
