MY dear friend who is in his late 60s was hit with a tragedy when he went for a major heart operation. While he was recuperating from the surgery, his beloved wife had a stroke, which left her immobile.
As the saying goes: "It never rains but it pours": He has exhausted all his savings, including EPF, forcing him to seek financial assistance from the Welfare Department. He managed to download the required application form from the department's website and duly went to the Social Welfare Department office at Jalan Pahang in downtown Kuala Lumpur. He was told to drop the form in a letter box when he got there.
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