CYBERJAYA: The Malaysian Communications and Multimedia Commission (MCMC) has launched its MCMC Nexus application, aimed at keeping users informed about the quality and performance of their network connection, while also gathering data on areas with poor coverage or weak connectivity.
Deputy Communications Minister Teo Nie Ching said at the launch event in Cyberjaya yesterday that the app will enable MCMC to obtain more granular data, allowing the agency to work with mobile network operators (MNOs) to improve network quality.
She added that all information gathered from tests will be automatically sent to MCMC without collecting any personal user data.
Each test will include detailed data points, such as the location’s latitude and longitude, which will allow the agency to pinpoint it more accurately and address coverage issues.
Areas where speed tests fall short of the mandatory standards for quality of service, currently set at 10Mbps, will be automatically flagged to MCMC and subsequently to the relevant MNO.
Such monitoring helps ensure network stability during major events, such as last year’s Langkawi International Maritime and Aerospace Exhibition 2025 and the Asean Summit, where areas with weak coverage and slower speeds could be identified.
Teo further said that since the beta version of the app was first made available last February, it has recorded 51,415 downloads across app stores, with active users contributing 168 million data points nationwide.
These data points would subsequently be used to more accurately identify service issues and to improve the quality and coverage of future projects.
The MCMC Nexus app can be used by Malaysian consumers to conduct speed tests, measuring key metrics such as latency and download and upload speeds.
Another feature in the app is the Data Experience Test, which assesses how well a network performs across common use cases such as video streaming, social media, messaging and gaming.
MCMC Nexus also includes a Route Survey feature, which enables users to track connection quality along a specific route. A user can start a test before a drive, and the app will record the network’s performance throughout their journey, which will then be submitted to MCMC.
Meanwhile, the Building Survey function maps network connectivity and quality within indoor spaces, allowing users to submit floor plans and test connection performance at specific locations throughout a building.
The app is currently available on the iOS App Store, Google Play Store and Huawei AppGallery.
Teo also said during the launch event that as of Jan 31 this year, Internet coverage of populated areas (Copa) has reached 99.71% nationwide. This excludes 5G coverage, which, under Digital National Berhad and U Mobile, was recorded at 82.4% and 71.9% Copa, respectively.
The same period also saw national mobile internet speeds reach a median of 147.24 mbps, surpassing the targeted 100 mbps. She adds that 9.82 million premises have access to fibre-optic broadband, beating the target of nine million.
