CYBERJAYA: The Malaysian Communications and Multimedia Commission (MCMC) has launched its MCMC Nexus application, aimed at keeping users informed about the quality and performance of their network connection, while also gathering data on areas with poor coverage or weak connectivity.
Deputy Communications Minister Teo Nie Ching said at the launch event in Cyberjaya today that the app will enable MCMC to obtain more granular data, allowing the agency to work with mobile network operators (MNOs) to improve network quality.
She added that all information gathered from tests will be sent to MCMC automatically, without collecting any personal user data.
Each test will include detailed data points, such as the latitude and longitude of the location, which will allow the agency to pinpoint it more accurately and address coverage issues.
Areas where speed tests fall short of the Mandatory Standards for Quality of Service (MSQoS), currently set at 10Mbps, will be automatically flagged to MCMC and subsequently to the relevant MNO.
Such monitoring helps ensure network stability during major events, such as last year’s Langkawi International Maritime and Aerospace Exhibition 2025 (LIMA ’25) and the Asean Summit, where areas with weak coverage and slower speeds could be identified and addressed.
Teo further said that since the app was first made available in beta mode last February, it has recorded 51,415 downloads across app stores, with active user contributions generating 168 million data points nationwide.
These data points would subsequently be used to identify service issues more accurately and to improve the quality and coverage of future projects.
The MCMC Nexus app can be used by Malaysian consumers to conduct speed tests, measuring key metrics such as latency, as well as download and upload speeds.
Another feature in the app is the Data Experience Test, which assesses how well a network performs across common use cases such as video streaming, social media, messaging, and gaming.
MCMC Nexus also includes a Route Survey feature, which enables users to track connection quality along a specific route. A user can start a test before a drive, which will then have the app record the network's performance throughout their journey, which will then be submitted to MCMC.
Meanwhile, the Building Survey function maps network connectivity and quality within indoor spaces, allowing users to submit floor plans and test connection performance at specific locations throughout a building.
The app is currently available for download on the iOS App Store, Google Play Store, and Huawei AppGallery.
Teo also said during the launch event that as of Jan 31 this year, Internet coverage of populated areas (COPA) has achieved 99.71% in the country. This excludes 5G coverage, which under Digital National Berhad and U Mobile were recorded at 82.4% and 71.9% COPA, respectively.
The same period also saw national mobile internet speed reach a median of 147.24Mbps, surpassing the targeted 100Mbps median. She adds that 9.82 million premises have access to fibre optic broadband, beating out the target of 9 million.
