PUTRAJAYA: Use of the National Integrated Immigration System (MyNIISe) application is not mandatory for Malaysians travelling abroad at this stage, says Immigration director-general Datuk Zakaria Shaaban.
He said travellers currently still have several options to clear immigration at entry and exit points.
“We have set that starting Jan 15, all MyNIISe registrations will use MyDigital ID. However, in terms of using MyNIISe itself, it is not mandatory at the moment, as the public still has other options.
“To pass through the autogates, it is not only via QR codes. Passports can still be used, and passport scanning remains available.
“If a traveller does not have the application, they can still use their physical passport and pass through the autogate. The public does not need to worry,” he told reporters after his New Year address on Wednesday (Jan 14).
Zakaria added that during the transition period, users can still utilise the MyBorderPass application.
He said implementation of MyNIISe will initially begin as a pilot project at Bangunan Sultan Iskandar (BSI) and Kompleks Sultan Abu Bakar, before being expanded to Terminal One and Terminal Two of Kuala Lumpur International Airport.
“Our target is to install QR code scanners for MyNIISe at all locations,” he added.
Zakaria stressed that immigration services must be fast and efficient, noting that digitalisation efforts — including NIISe, the Advanced Passenger Screening System (APSS), autogates and the digital Queue Management System (QMS) — are expected to enhance overall service efficiency.
He added that the department’s artificial intelligence (AI) and digitalisation agenda must continue to be strengthened. At the same time, the implementation of NIISe should be closely monitored to ensure that the modules developed are not only functional but also effective in addressing daily operational challenges.
