SEPANG: The Malaysian Border Control and Protection Agency (AKPS), which began operations a month ago, has significantly reduced bureaucracy and streamlined services at the country’s entry points, says Datuk Seri Saifuddin Nasution Ismail.
The Home Minister said the consolidation of various bodies under AKPS has simplified processes, making it easier for travellers and clients to deal with a single agency.
“The most notable feedback is that bureaucracy has been significantly reduced since we merged multiple services under one roof,” he told reporters at an event at the Kuala Lumpur International Airport Terminal 1.
Saifuddin Nasution said the feedback was shared with Prime Minister Datuk Seri Anwar Ibrahim after a Cabinet meeting on Friday.
Anwar had asked for updates on AKPS’ implementation, challenges faced and success stories.
Despite the agency being in its early stages, Saifuddin Nasution expressed optimism that AKPS is on track to meet its objectives, with operations progressing according to plan, Bernama reported.
“The early signs are positive. I am optimistic the decision to set up AKPS was the right one,” he said.
The agency currently operates at 22 entry points and will expand its coverage to 123 locations by the year-end, surpassing the initial target of 118.
