MyDigital ID: Malaysians frustrated by new requirement for MyJPJ

PETALING JAYA: The new requirement to use MyDigital ID to log into the MyJPJ app has been met with frustration online.

Malaysians took to social media after learning the need to install the app as part of the requirement to log into MyJPJ, which will be implemented on Oct 10.

Facebook user Wu Kwung questioned the need for installing and registering for MyDigital ID.

"Why can't the relevant authorities give some leeway or (make it) optional for senior citizens. Because this age group aren't tech savvy and easily fall into scams," he wrote.

Another user, Nik San concurred with Wu, adding that this requirement would be difficult for many, especially senior citizens.

"Why make things difficult for people (especially senior citizens)? So what will happen at roadblocks if we did not register for MyDigital ID and can't log into MyJPJ?" he commented.

Another Facebook user Tantty Ali expressed disappointment, saying that she does not have confidence that MyDigital ID would be safe.

"We have a track record of being tech illiterate and cybersecurity is just horrible (sic)," she wrote.

Meanwhile, user David Cheng Kok Meng added that he was having trouble trying to register his MyDigital ID as the app was laggy.

The MyJPJ app, which was released at the end of 2022, has been downloaded from the Google Play store over 5 million times.

The app can be used to view and renew driver’s licences and road tax. An update earlier in August also added the ability to view vehicle ownership certificates within the app as well.