Lodge complaints through official channels first before going "viral" on social media, says Armizan

SUBANG JAYA: Malaysians are urged to lodge complaints through official channels first before resorting to social media to address consumer abuse issues, says Datuk Armizan Mohd Ali.

The Domestic Trade and Cost of Living Minister cautioned that airing grievances online could aid the perpetrators in "hiding" their wrongdoings before authorities could investigate and take action.