EPF seeks public feedback online

PETALING JAYA: The Employees Provident Fund (EPF) is seeking public feedback to help improve and redesign its scheme for the future.

The online EPF 2020 public consultation survey, which began on Oct 8 and runs for eight weeks, is in line with its vision to help members achieve a better future while also safeguarding their savings and delivering excellent services.

“We are cognisant that our members’ needs change depending on their circumstances in life, their age or career progression, ” said EPF chief strategy officer Nurhisham Hussein in a press statement.

On top of members’ needs, he said job landscape and work culture had also changed with the adoption of technology and economic conditions.

“The time is ripe for us to re-examine the EPF scheme and to do this well, we have to solicit the public’s opinion, ” he said.

The last time EPF conducted a survey was in 2015, which at that point “was the largest ever public consultation carried out in Malaysia”.

“Our members’ well-being matters to us and we believe that the best way to serve them better is to go back to the public, including Malaysian and non-Malaysian members.

“We want to know what they think about how we can improve or do better.

“With 2021 around the corner, we feel that it is timely to conduct another survey in order for us to better understand the public’s needs and how we can help them to prepare for their retirement, ” he said.

The survey will focus on matters highlighted by EPF members themselves.

“While we have done our best to respond with various innovations and service improvements, we feel that we can improve even more by asking more specific questions related to the heart of members’ aspirations.

“Therefore, for this year’s survey, we have questions covering areas such as contributions, withdrawals, dividends and the EPF account structure.

“We wish to emphasise that the survey is for the public, whether they are contributors or not, as we want to hear from everyone in order to design an EPF scheme that is inclusive and sustainable, ” Nurhisham said.

The EPF 2020 Public Consultation Survey is open until Nov 30 to all Malaysians, as well as non-Malaysians who are working in the country via https://survey2020.kwsp.gov.my

Article type: metered
User Type: anonymous web
User Status:
Campaign ID: 1
Cxense type: free
User access status: 3
Subscribe now to our Premium Plan for an ad-free and unlimited reading experience!

epf , scheme , contributor


Next In Nation

PWD takes swift action after sinkhole detected on Jalan Bagan Lalang in Butterworth
Zahid: Efforts to rekindle Muafakat Nasional must be based on original pact with PAS
Budget 2023: PM confident to get support of MPs
Don’t rush to hold GE15, focus on economic recovery, says Azmin
GE15: Mahdzir confident GPS can win big
Study how Malaysians view Pakatan, says Umno in questioning Rafizi’s ‘formula’
Those calling for GE15 during monsoon 'out of their minds', says Bersatu Youth
GE15: Warisan is BN’s main rival in Sabah, says Reezal Merican
GE15: Bung Moktar hopes for mutual gains in BN-GRS cooperation
More than 10,000 PPS to be gazetted nationwide to prepare for floods

Others Also Read