KUALA LUMPUR: Bank Rakyat is rolling out measures to help its customers who are facing financial stress due to the novel coronavirus outbreak by offering temporary relief on their financial commitments.
Bank Rakyat chief executive officer Datuk Rosman Mohamed said customers should come forward to reach out for assistance at any of the bank’s branches as the bank will be addressing their financial needs accordingly to ensure the continuation of their business.
“We are aware that some of our customers especially those who are in the entrepreneurship and cooperatives industries may have been affected due to the nature of their businesses that may require them to travel to some of the high-risk countries, ” Rosman said.
“Thus, we hope that this initiative will help to mitigate the financial consequences of the outbreak.
“This initiative is also part of our effort to ensure sustainable financing for our customers by managing it effectively in line with our status as an agency of the Entrepreneur Development and Cooperatives Ministry.
“We value our long-term relationship with our customers and have always worked closely with them to support their financial needs in different circumstances.
“This a challenging time for the global community and economy. Our thoughts are with the many impacted by the coronavirus outbreak, ” he said.
For information or assistance, customers can contact the bank’s tele-rakyat call centre at 1-300-80-5454 or visit the nearest branch.