Tenaga clarifies SOP on meter tampering

StarMetro

WE refer to StarMetro’s article, “Shop owners slapped with high electricity bills”, published on March 7. We wish to clarify some factual errors in the article with regards to the standard operating procedure (SOP) for meter tampering cases.

Under the SOP, the respective registered account holders are called in for a session whereby explanation and proof of the meter tampering findings are presented by Tenaga Nasional Bhd (TNB) without prejudice.