How GrabVIP elevates value for top Grab users


The GrabVIP programme recognises continued engagement across Grab services with added shopping, travel and entertainment benefits.

EVER wish your spending habits took you further? What if your weekly grocery runs and morning commutes could fast-track you to room upgrades at IHG Hotels, unlock Lazada Platinum membership, and earn your complimentary tickets at GSC.

If you are already spending on daily essentials like food delivery and rides on Grab, you might be missing out on additional privileges along the way.

What is GrabVIP?

As a way of recognising its top users, Grab has introduced GrabVIP.

Instead of functioning like a paid membership programme, it is earned through continued engagement across Grab services each quarter, be it through ordering food and groceries or booking rides. Once you qualify, you will gain access to a suite of lifestyle and convenience perks designed to elevate everyday experiences.

Perks beyond the app

GrabVIP is rolling out a roster of partner privileges, extending the experience well beyond the app itself.

For the avid shopper, this includes an instant 30-day upgrade to Lazada Platinum Membership.

For travellers, the programme also includes added travel-related benefits. For example, GrabVIP users now enjoy complimentary access to the Travel Club Lounge at KLIA 1 and KLIA 2. They also gain fast-tracked access to IHG Hotels and Resorts’ IHG One Rewards Platinum Elite status, unlocking travel benefits such as room upgrades (subject to availability), early check-in, late check-outs, welcome amenities and bonus points across participating IHG hotels and resorts.

The privileges extend to entertainment as well, with GrabVIP users receiving two complimentary GSC movie tickets for BIG halls or Premiere class halls, offering a more elevated cinema experience for movie nights.

GrabVIP users can enjoy shopping, travel and entertainment privileges through selected partners.
GrabVIP users can enjoy shopping, travel and entertainment privileges through selected partners.

Priority in the palm of your hand

Beyond this, GrabVIP continues to deliver a smooth, prioritised experience within the Grab ecosystem, including:

  • Food priority delivery: GrabVIP users receive free upgrades from standard to priority delivery for food orders every month.
  • Enhanced customer support: Experience a dedicated, fast-track support system focused on providing smooth and swift resolutions whenever assistance is needed.
  • Complimentary ride cover basic: GrabVIP users receive protection against delayed pickups and a complimentary upsize to Personal Accident coverage for 20 rides per quarter. Users have full control and can easily toggle the 'Ride Cover' on or off directly on the ride booking screen.

Ultimately, GrabVIP is designed to provide a more seamless and prioritised experience for users who regularly use Grab services, while adding value to their daily routines.

As a Grab user, you can easily track your progress toward GrabVIP status via the tracker on Grab’s in-app profile page. Users who qualify will be notified via email or in-app notification.

For more information on unlocking your privileges, visit the website.

 

 

Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Next In Starpicks

Why Malaysia’s OGSE sector must transform to stay relevant
Wasic 2026 closes as China and Malaysia agree to explore new opportunities
A world-class education right at home
Empowering Malaysians through every financial journey
Golden Land Bhd and Maple Hospitality Group join forces to elevate Sabah’s hospitality scene
Still deciding what to study? Visit Sunway University’s Open Days in KL and Penang
Fast-tracking your education
BUILDING SUSTAINABLE AI TALENT FOR MALAYSIA
RHB REDEFINES SERVICE EXCELLENCE
Beyond the counter: Why pharmacy is far more dynamic than many realise

Others Also Read