KUALA LUMPUR: The Malaysian Association of Tour and Travel Agents (MATTA) has advised travellers to remain vigilant and monitor flight status updates following international flight disruptions caused by tensions in the Middle East.
MATTA vice-president (air transportation) Dr Fazil Khan said conflict in the region has forced airlines to implement flight suspensions, rerouting and schedule adjustments as precautionary measures.
"Several major aviation hubs and airspaces in the Middle East, including those in the Gulf and neighbouring regions, are currently operating under enhanced security measures.
"These developments have led to delays, cancellations and temporary airspace restrictions affecting flights transiting through or operating to and from the region," he said in a statement on Sunday (March 1).
Fazil noted that the situation remains fluid and may change at short notice depending on security assessments by regional authorities and airlines.
He further clarified that these disruptions are beyond the control of travel agents, as operational decisions regarding flight changes are made solely by airlines and aviation authorities, based on security and safety considerations.
"Any changes to travel arrangements, including re-accommodation, refunds, or itinerary amendments, are strictly subject to the respective terms and conditions imposed by airlines and service providers.
"MATTA members will, as always, extend their fullest cooperation and professionalism in assisting clients to explore alternative arrangements where possible. However, such alternatives remain subject to the pre-determined commercial policies and operational decisions of airlines and hotel partners on the ground," he said. - Bernama
