JOHOR BARU: The Johor Health Department has formed an investigation committee following claims that a patient experienced complications after the insertion of an intrauterine contraceptive device (IUCD) at the Pekan Nanas Health Clinic in Pontian on Dec 19.
In a statement, the department said the complaint, which recently went viral on social media, was received by the Pontian District Health Office, via the Public Complaints Management System, on Dec 23.
It said the investigation, conducted by the health office, found that the patient had undergone the IUCD insertion procedure by a medical officer, before being referred to the Obstetrics and Gynaecology Department of Hospital Sultanah Aminah here, for further treatment and monitoring after experiencing complications.
“The department views this incident seriously. An investigation committee has been established to thoroughly examine the matter, and appropriate action will be taken, based on the findings of the investigation,” the department said, Bernama reported.
It also stressed that the Health Ministry is committed to ensuring that all healthcare services are delivered in accordance with established standards and guidelines, and does not compromise on any form of non-compliance or practice that could affect patient safety and service quality.
The issue came to public attention after a Facebook post by the woman went viral, in which she alleged negligence by a medical officer at a health clinic following an IUCD insertion procedure.
In the post, the woman claimed that she later had to undergo surgery to remove the IUCD, which was believed to have penetrated her uterine wall, leading to serious injuries to her intestines and appendix.
