Budi95 a success with only 34 complaints received


KUALA LUMPUR: Only 34 complaints were received following the implementation of the Budi Madani RON95 (Budi95) targeted petrol subsidies last month, says Fuziah Salleh.

The Deputy Domestic Trade and Cost of Living Minister said that overall, the implementation of Budi95 had gone very smoothly except for minor technical issues.

“We received 34 complaints. Checks by the ministry found that one of the main factors was a system glitch.

“Nevertheless, the petrol stations concerned repaid the difference to the affected customers,” she said when answering a question raised by Datuk Mohd Isam Mohd Isa (BN-Tampin) in the Dewan Rakyat yesterday.

She said the other complaints were due to pump kiosks going offline.

“The system used at outdoor pump kiosks comes under the control of the respective petrol stations.

“In such a situation, the customer can still carry out indoor transactions by using the I-Sara reader,” she added.

On a separate matter, Fuziah said a total of 11,297 public transport and delivery companies had registered for subsidised RON95 at RM2.05 per litre between Sept 15 and Oct 7.

She said nine types of public transport vehicles and 12 types of delivery vehicles qualify for subsidised petrol.

She added that 22,918 related vehicles had also registered for subsidised petrol.

Fuziah said fleet cards will be used for the purchase of subsidised petrol to keep track of sales and prevent abuse.

“The registration for subsidised petrol involving passenger boats will begin today,” she added.

“Passenger boat operators will be repaid the difference in cash for the time being pending the finalisation on how the subsidised petrol will be channelled and their respective quota by the end of this month,” Fuziah added.

She said the ministry had spent RM492,900 to develop a system to process and approve applications, including determining the petrol quota for this category of users.

She also noted that the Budi95 system was developed by the Finance Ministry.

Fuziah however did not answer a supplementary question by Datuk Rosol Wahid (PN-Hulu Terengganu) who wanted to know how long Malaysians will have to pay RM1.99 per litre of petrol under Budi95.

Dewan Rakyat Deputy Speaker Datuk Ramli Mohd Nor informed Fuziah that she could provide a written reply to Rosol.

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