PUTRAJAYA: Chief Secretary to the Government Tan Sri Shamsul Azri Bakar has urged civil servants to communicate in clear, simple language and avoid what he calls "Bahasa Putrajaya" - overly technical or convoluted jargon - when explaining government issues and policies, especially to target groups.
Citing the Sales and Service Tax (SST) as an example, he said complex language can create a communication gap.
