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Alternative to going to court

By FATIMAH ZAINAL

All about numbers: Hamidun showing the statistics of consumer claims received by the tribunal. — SAMUEL ONG/The Star

Tribunal offers an inexpensive way to settle disputes

PETALING JAYA: From making claims for a screw worth below RM1 to botched home renovations that cost tens of thousands of ringgit, Malaysians are exercising their rights as consumers.

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