Built to beat network chaos for business


U Mobile chief business officer How Lih Ren presenting at the Launch of ULTRA5G at the Next Gen Network for Malaysia on April 7. — ART CHEN/The Star

BUSINESSES today face growing demands for reliable connectivity, seamless global roaming and secure network environments to stay competitive.

Yet, inconsistent speeds, network congestion and limited flexibility continue to disrupt operations and impact productivity.

Addressing these challenges, U Mobile – Malaysia’s latest 5G network provider – introduces its

U Business ULTRA Business mobile plans, designed to deliver greater assurance and performance.

It also features ULTRA5G Reserve, which offers enterprise-grade connectivity through dedicated network priority.

These solutions aim to empower businesses with the reliability and control they need.

Tailored for all businesses from small and medium enterprises (SMEs) to large-scale enterprises, U Business is transforming how organisations stay connected, enabling them to operate with confidence in an increasingly digital landscape.

Network priority

The cornerstone of this rollout is ULTRA5G Reserve, the industry’s first dedicated network priority offering designed to meet the performance demands of both SMEs and enterprise businesses, ensuring consistent, enhanced access to network resources during high-traffic periods.

It gives businesses exclusive access to a “dedicated” or “VIP lane” within U Mobile’s 5G Standalone (SA) network, where enterprise traffic is prioritised to help maintain stable performance for critical operations during peak usage.

This translates into tangible performance benefits:

> Speed: Up to four times faster performance during peak hours;

> Visibility: On compatible devices, “ULTRA5G RESERVE” is displayed as the network identifier instead of “ULTRA5G”, clearly indicating priority access for U Business customers.

To experience this service, customers must be on selected ULTRA5G Reserve plans, use a 5G Standalone (SA) compatible phone (such as iPhone 15 or newer) and a 5G-compatible SIM or eSIM.

U Mobile chief business officer How Lih Ren said that this launch represents a strategic shift toward a model designed around business outcomes.

“Today’s launch marks a clear pivot in U Mobile’s enterprise strategy, made possible by our next-gen, 5G AI-driven network,” Lih Ren said.

“With ULTRA5G Reserve, we are leveraging our network advantage to introduce enterprise-grade prioritisation, a first in Malaysia.”

Seamless mobility and intelligent security

The ULTRA Business suite extends beyond local connectivity to address the critical needs of global mobility and cybersecurity.

Premier Roaming offers a premier cross-border connectivity experience in over 60 destinations.

By leveraging Tier-1 network partners, U Business ensures that business travellers remain connected and productive, regardless of geographical boundaries.

Security is also a primary consideration, especially as over 60% of SMEs currently lack basic digital protection.

U Business’s Intelligent Security feature provides enterprise-grade, Artificial Intelligent (AI)-powered protection built directly into the network layer:

> Built-in protection: The system automatically safeguards against scam calls, fraudulent SMS and malicious websites;

> Ease of use: As an “always-on” network security, it requires no additional software installation or configuration on individual devices;

A comprehensive business ecosystem

At the core of U Business’ portfolio are its ULTRA Business Reserve plans, designed to meet the demands of data-intensive and performance-driven organisations.

The ULTRA Business Reserve Pro (RM108 per month) offers 1,500GB of high-speed data on ULTRA5G Reserve, enabling businesses to support everyday digital operations with prioritised network performance and enhanced connectivity, during periods of high network usage.

At the highest tier, the ULTRA Business Reserve Elite (RM138/per month) delivers an enhanced 2,000GB data allowance, built for enterprises with greater connectivity demands and larger operational scale.

Powered by ULTRA5G Reserve, it provides prioritised network access for improved stability and responsiveness, particularly during peak usage periods.

These plans also come with expanded global roaming benefits, supporting organisations that require seamless connectivity across multiple markets.

Together, these plans form a scalable foundation that allows businesses to choose a plan aligned with their operational needs while maintaining access to U Business dedicated connectivity network experience.

For SMEs, U Business offers tailored bundles to enhance productivity and team connectivity, including the 3-Line Device Bundle with three business lines and a free 5G flagship device and the 3-Line SIM Bundle with three lines and unlimited calls under flexible 24- or 36-month contracts.

Beyond mobile, its enterprise ecosystem includes Ultra Business WiFi Plans for plug-and-play ULTRA5G office connectivity, Business Fibre with speeds from 100Mbps to 10Gbps, Dedicated Internet Access (DIA) for mission-critical operations and ULTRA IoT solutions for smarter, connected business management.

By the end of March 2026, U Mobile achieved 80% nationwide coverage of populated areas, completing its rollout three months ahead of schedule.

This infrastructure underpins its position as Malaysia’s fastest 5G network, as recognised by Ookla, supporting an integrated ecosystem that empowers enterprises with a stronger competitive edge in the digital economy.

 

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