Puspakom introduces par programme to address issue of manipulation by middlemen

SHAH ALAM: Puspakom Sdn Bhd has introduced the Puspakom Approved Customer Representative (PAR) programme to overcome the issue of manipulation of service charges by middlemen or 'runners.'

In a statement on Friday (June 16), Puspakom said that while many of its customers use the services of runners for vehicle inspection-related matters at its branches, there were still some runners who take advantage of them by charging excessive fees and providing false information.