Tourism Ministry wants more Immigration personnel at KLIA


KUALA LUMPUR: The Tourism, Arts and Culture Ministry calls for an increase in the number of Immigration counter staff and the ramping up of the use of facial recognition technology to improve immigration screening procedures at KL International Airport (KLIA).

Tourism, Arts and Culture Minister Datuk Seri Tiong King Sing said this was important to overcome the problem of long waiting times following the increasing number of tourists coming into Malaysia.

"The facial recognition system used by the Immigration Department should be extended to all international visitors and not limited to those holding long-term permits, to facilitate the clearance process.

"If Malaysia wants to welcome tourists and make the country among the most preferred destinations, we need to solve this problem immediately," he said in a statement here Monday (Jan 23).

According to the statement, Tiong, on checking out the tourist arrival process at KLIA, found that tourists had to queue and were made to wait, some for almost two hours for the immigration check-in process.

In addition, he also proposed that KLIA authorities consider stationing multilingual staff to make it easier for tourists when going through the inspection procedures. - Bernama

Follow us on our official WhatsApp channel for breaking news alerts and key updates!
   

Next In Nation

Copter tragedy: Form an RCI to investigate crash, says Lam Thye
Casino licence for Forest City a 'lie', says Anwar
Dr M among those under MACC probe for asset declaration, says Azam Baki
Littoral combat ship probe still ongoing, says Azam Baki
Sabah state assembly passes new Ocean Thermal Energy Conversion Enactment
Copter tragedy: Women ministry to give RM3,000 to victims' families, says Nancy
Copter tragedy: Formation flying SOP may be reviewed pending crash investigation, says minister
UN climate change meet a good yardstick for Johor Green Deal progress, says exco man
Johor looking to Shenzhen for economic inspiration, says MB
Bollywood dreams: TV, streaming content mulled to boost Ipoh's 'creative city' status

Others Also Read