Traffic snarl on NSE, road users cite RFID issues

PETALING JAYA: Many Klang Valley road users were caught in huge traffic jams at toll plazas on the North-South Expressway (NSE), which is said to be caused by issues with the RFID (radio frequency identification) system.

Road users plying the NSE to work on Monday (Jan 17) morning said the congestion occurred at the Bandar Seri Putra and Sungai Besi toll plazas as early as 7am.

During the evening rush hour, the same highways also continued to suffer from traffic congestion, with many road users forced to reverse from their toll lanes, allegedly due to issues with the RFID system.

Several drivers also complained that lanes at toll plazas previously used for Smart Tags were missing and had been replaced with RFID lanes, causing confusion and gridlock.

Previously, PLUS the operators of the NSE, announced that it would be gradually moving to the RFID toll transaction system from Jan 15.