PETALING JAYA: More digital tracker removal centres will be opened around the Klang Valley from Tuesday (Jan 11), says QuickMed, the manufacturer of the e-Bracelet digital tracking device for individuals under home quarantine.
It said the seven new centres via its partner U.n.i Klinik are expected to provide faster and more convenient removal service.
"These new locations will be open seven days a week from 9am to 5pm," it said.
Locations of the new centres include Shah Alam, Kota Damansara, Semenyih and Cheras.
QuickMed also apologised for an incident on Sunday (Jan 9), where a large number of users queued at one of the removal centres to have their digital trackers removed after their home quarantine.
"We would like to extend our sincere apologies to those involved and would like to inform that the matter was immediately resolved within 30mins of escalation," it said in a statement on Sunday.
Those who have completed quarantine may proceed to the nearest centre to have their digital tracker removed without needing to make an appointment.
With the opening of the new centres, QuickMed will have over 30 locations in Peninsular Malaysia to remove the trackers.
For more information, members of the public may contact QuickMed via its hotline 03-3000 8856; by WhatsApp at 019-6547181, 019-6547806 and 019-6547907; or email support@quickmed.care.
The full list of digital tracker removal locations can be found at www.uemedgenta.com/hqms.