KUALA LUMPUR (Bernama): The Inland Revenue Board (IRB) is closing the daily operations of its service counters 30 minutes earlier during Ramadan.
A statement issued by LHDN here Tuesday (April 13) stated that its service counters in all states, except Johor, Kedah, Terengganu, Kelantan, Sabah and Labuan, will operate from 8am to 4.30pm from Monday to Friday.
For Johor, Kedah, Terengganu and Kelantan, the counters will operate from 8am to 4.30pm from Sunday to Wednesday, while on Thursday, they will be opened from 8am to 3pm.
In Sabah and Labuan, the LHDN offices will operate from 8am to 4pm.
As for its Hasil Care Line (HCL), the service hours will be from 9am to 4.30pm from Monday to Friday.
LHDN also advised customers to conduct online transactions to reduce the risk of Covid-19 infection, unless for urgent matters which require them to go to the LHDN office.
"Customers are advised to always adhere to the standard operating procedure (SOP) for Covid-19 prevention which has been set by the Health Ministry and the National Security Council, ” it said.
All enquiries can be directed to the HCL at 03-8911 1000 or +603-8911 1100 (overseas) and HASiL Live Chat as well as via the LHDN feedback form at maklumbalaspelanggan.hasil.gov.my/MaklumBalas/ms-my/. - Bernama