JKR: Public can direct complaints via 11 channels

PETALING JAYA: The Public Works Department (JKR) is doing its best to monitor the conditions of roads nationwide, with every complaint being treated as a priority to ensure that users are safe and comfortable, said its director-general.

Taking note of comments on social media about damaged roads and potholes, Datuk Mohamad Zulkefly Sulaiman (pic) said it practised a “no wrong door policy”, adding that there were 11 channels where the public could direct their complaints.