MBJB leads public complaints pilot project


A Johor Baru City Council worker removing a fallen tree in response to a public complaint.

JOHOR Baru City Council (MBJB) has been selected as the first local authority in the state for the MyAduan Johor pilot project, says mayor Datuk Mohd Haffiz Ahmad.

He said the system, mooted by Johor Mentri Besar Datuk Onn Hafiz Ghazi, was being developed to provide a more systematic and accountable approach to managing public complaints.

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