JCI Asia-Pacific international manager Nick Liew (second from right) handing over the JCI accreditation to Lau at Sunway Medical Centre. Looking on are (from left) SHG hospital and healthcare operations managing director Dr Khoo Chow Huat, Dr Muhammad Radzi, Sunway Group chairman and founder Tan Sri Dr Jeffrey Cheah and SMC chief executive officer Dr Seow Vei Ken.
Gaining the trust of patients and their loved ones is vital to the success of private hospitals.
One way hospitals do so is by improvements through stringent quality checks conducted by assessors that are respected globally.
