Selangor is aiming to be a smart state by 2025.
TECHNOLOGY is increasingly becoming an indispensable part of life, especially as more people access online government services and make digital payments.
Epayments for parking fees, utility bills, local taxes, licences and fines have saved many people from waiting in line.
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Selangor is aiming to be a smart state by 2025.
Ng launching the use of e-coupons through the Smart Selangor Parking app at the MBPJ civic centre.
MBPJ’s online portal allows residents to file complaints and pay for summons, rental, permit or licence fees.
MBSA’s electronic public service has online registration, application, search, printing and payment facilities.
Esham says digitalisation should complement the existing system and authorities need to be more proactive.
Phang says the state government should provide guidelines for local councils to have written SOPs for handling complaints.
Zainal says the elderly need to move with the times or risk being left behind.
Fahmi says local councils need to relook at acquiring digital technology in an affordable manner.
A screenshot of the SSP app which allows users to make parking payments for different local councils.
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