Commuters inconvenienced by broken escalators


  • Metro News
  • Tuesday, 29 Oct 2019

The broken escalator has been cordoned off at the Dang Wangi LRT station.

A PEDESTRIAN bridge outside the Dang Wangi LRT station provides commuters a covered walkway when crossing the busy Jalan Ampang.

But commuters are disappointed to find the escalators at the bridge on both sides of the road damaged and out of order, leaving them with no choice but to use the stairs. It is especially difficult for the elderly and those carrying luggage or heavy bags.

People walking to and from the Bukit Nanas Monorail to switch to the KL Monorail line and Kelana Jaya line also use the bridge.

Ahmad Farid, who was visiting from Johor, expressed dismay at the poor state of the escalators.

“From the looks of it, these escalators have been out of commission for some time.

“It is a major inconvenience to the elderly and disabled to access the pedestrian bridge, ” he said.

Some commuters lugging their luggage down the staircase of the pedestrian bridge because the escalators are out of order. Some commuters lugging their luggage down the staircase of the pedestrian bridge because the escalators are out of order.

Another commuter, Rashid Abdullah said the broken escalators were a waste of money.

“It must have been expensive to instal the escalators here in the first place, and now they are useless, ” he said.

Friends Syaheera Abd Aziz and Raihana Razak, who were out for shopping, hoped the escalators could be repaired soon.

“It is a minor inconvenience for youths like us, but it is very troublesome for mothers who are travelling with their babies and strollers, ” Syaheera noted.

A check by StarMetro found the escalators were cordoned off with a notification to the public that the facility was under maintenance.

A representative from Rapid Rail Sdn Bhd said rainwater caused the escalators to malfunction.

“Parts of the escalators were submerged under water during flash floods.

“We brought up the matter to Kuala Lumpur City Hall and submitted the required documents to support our claim, ” said the representative, who did not elaborate further.


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