Questions to ask when companies use AI

Kyndryl managing director Malaysia and Indonesia Effendi Azmi Hashim.

KUALA LUMPUR: Businesses across all sectors need to use artificial intelligence (AI) with clarity rather than dive into it for fear of losing out, says Kyndryl managing director Malaysia and Indonesia Effendi Azmi Hashim.

As an information technology (IT) infrastructure services provider, Effendi said some people in management that he had spoken to, were unsure of why their companies are beginning to use AI or how to use it responsibly.