Yes investigating damaged phone battery incident

Lee explained that the phone in the incident was jointly developed by Yes and China Mobile for educational use, adding that the same model was provided by the YTL Foundation to over 100,000 B40 families under the Learn From Home Initiative since the movement control order began (MCO) in 2020. — 123rf.com

PETALING JAYA: YTL Communications said it has contacted the individual behind a Facebook posting yesterday of a picture of a Yes Altitude 3 phone with a damaged battery.

In a statement to LifestyleTech, YTL Communications chief executive officer Wing K. Lee said the company has launched an investigation into the matter. The person who shared her experience on Facebook is identified as Suryani Abd Ghani.