MCO: Find out the operating hours for food delivery services in Malaysia


The operating hours for food delivery services in Malaysia vary depending on the location and service, with some accepting orders until 8pm and others until midnight. — AZMAN GHANI/The Star

Under the movement control order (MCO) from now till Jan 26, dining-in at restaurants or eateries are not allowed in six states namely Penang, Selangor, Federal Territories (Kuala Lumpur, Putrajaya and Labuan), Melaka, Johor and Sabah.

During this period, customers are allowed to order food via takeaway or delivery. Those ordering via delivery services are also urged to practice contactless delivery by arranging for the items to be dropped at a specific spot.

The operating hours for delivery services in Malaysia varies. For example, Grab announced on its app that customers in the Klang Valley, Penang and Melaka can place orders from 7am to 8pm, with last orders by 7pm.

Those in states under a conditional movement control order – such as Pahang, Perak, Negeri Sembilan, Kedah, Kelantan and Terengganu – may still be able to avail themselves of delivery services until 9.30pm or 10pm, depending on the area.

In East Malaysia, customers in Kota Kinabalu, Sabah can order from 7am to 9pm (last orders by 8pm) while those in Sandakan and Tawau can order from 9am to 9pm. As Sarawak is under RMCO, delivery is available until 10pm. For more details, check out the announcement in the Grab app.

Foodpanda’s operating hours also vary depending on the zone. Customers in MCO zones such as Klang Valley and Penang have until 8pm to place their orders, while delivery services end at midnight for those in Negeri Sembilan, Kelantan, Perak, Kedah, Terengganu, Perlis and Pahang.

More information on Foodpanda’s operating hours for specific states are available here.

Other food delivery services have also adjusted their operating hours, such AirAsia’s food delivery service that is only available in the Klang Valley. During MCO, customers can order from 8am to 8pm.

RunningMan is another delivery service currently operating in the Klang Valley – in seven areas namely Setapak, Kuala Lumpur, Petaling Jaya, Seri Petaling, Bangsar, Ampang and Cheras – and Penang, with operating hours from 10am to 8pm during MCO. For dinner, customers are advised to place their orders before 7.30pm.

Similarly DeliverEat, which also operates in Penang and the Klang Valley, will perform delivery services from 8am to 8pm.

Bungkusit which is available nationwide operates from 8am to 8pm during the MCO period, while Beep which offers its services in KL, Selangor, Penang and Johor is delivering from 9am to 8pm, with last orders at 7pm.

Those wanting to get their fried chicken fix can turn to KFC Delivery in MCO states/locations from 10.30am to 7.30pm, while operating hours in CMCO states/locations are from 10.30am to 10.30pm. However, the fast food chain says that the times may vary depending on stores, and are subject to change based on government regulations.

Meanwhile, McDonald’s announced on its Facebook page that the operating hours for stores in MCO areas are from 7am to 8pm. McDonald’s Malaysia digital customer engagement senior director Zaid Hasman told LifestyleTech that last orders for delivery via its website or app can be placed 30 minutes before the end of operating hours.

Likewise, Domino’s Pizza on its website stated that last orders for delivery is at 7.30pm for stores in MCO states.

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