Amazon’s new AI shopping tool is making wild assumptions about customers
The feature builds profiles from purchase history, reviews, and searches. Some users aren't thrilled with what it thinks it knows.
MCMC meets with e-commerce providers, govt ministries and agencies to strengthen consumer safety
The Malaysian Communications and Multimedia Commission (MCMC) held an engagement session with e-commerce platform providers, government ministries and agencies today (Oct 7) to discuss strengthening consumer protection and safety in the e-commerce ecosystem.
As AI agents begin shopping, brands are changing their sales pitch
Faced with bots immune to traditional marketing tactics, marketers are racing to win them over with logic and data.
AI-assisted shopping to rise 130% during holidays, Adobe says
What people buy online this holiday shopping season will be increasingly influenced by chatbots such as OpenAI's ChatGPT, according to Adobe Inc.
YouTube says new AI tools will help creators, not replace them
YouTube announced a flurry of product updates on Sept 23 aimed at showcasing its latest AI capabilities while also easing concerns that the technology will make creators obsolete
MCMC awaits KPDN, MOF terms before licensing e-commerce platforms
The Communications Ministry is waiting for the terms and conditions from the Domestic Trade and Cost of Living Ministry (KPDN) and the Finance Ministry (MOF) before licensing e-commerce platforms.
Amazon blocks Meta’s Muse AI agent from its retail site
Amazon.com Inc has blocked Meta Platforms Inc's new artificial intelligence agent from its retail site after the social media company declined a request to remove the bot.
TNG Digital's GOfinance hits 8.5mil financial services users
KUALA LUMPUR: TNG Digital Sdn Bhd, operator of Malaysia's TNG eWallet, announced today that its financial hub GOfinance reached 8.5 million financial services users as of August 31, 2026.
MRCA proposes stricter cross-border e-commerce policies in Budget 2027
KUALA LUMPUR: The Malaysia Retail Chain Association (MRCA) has proposed that the government implement stricter policies and equalise surcharges on cross-border e-commerce transactions, including the stricter enforcement of the sales tax on low-value goods (LVG), to secure national revenue.
Chinese e-commerce moves to next phase after delivery price war changes shopping habits
BEIJING/SHANGHAI: China's meal-delivery subsidy war may have ebbed but its biggest legacy could be a shift in consumer expectations, as electronics, flowers and even medicine can now be delivered within an hour of ordering.
