Tech issues plague US web portal tracking separated children

FILE PHOTO: Immigrant children are led by staff in single file between tents at a detention facility next to the Mexican border in Tornillo, Texas, U.S., June 18, 2018. Picture taken June 18, 2018. REUTERS/Mike Blake/File Photo

In late June, attorney Sebastian Harley tried to log into a US government web portal to check on a Guatemalan child who had been separated from his parent at the border. He got an error message saying there were too many users.

“I just couldn’t get in,” he said. “The system appeared to be down.”