Unifi launches UniVerse ecosystem for customers

AS THE world becomes increasingly interconnected, the demand for seamless, integrated digital solutions has never been greater.

In light of this, Unifi has launched UniVerse an innovative ecosystem that combines all of its offerings into one cohesive and convenient package.

UniVerse represents a suite of Unifi’s best convergence offerings for home internet, mobile, entertainment and lifestyle solutions, to meet the diverse needs of today’s digital customers.

It enhances customer value, experience and convenience by offering integrated fixed-mobile and fixed-content solutions that deliver great savings, unparalleled connectivity and top-tier after-sales support, all designed to work together seamlessly.

“UniVerse is our most comprehensive suite of packages, integrating connectivity, entertainment and lifestyle solutions for home, work and play,” says Telekom Malaysia’s chief business and consumer officer Anand Vijayan.

“As the champion of convergence in Malaysia, these new offerings enable connected communities, reflecting TM’s aspiration to become a Digital Powerhouse by 2030, and advancing our nation toward its next digital revolution.”

Unifi’s UniVerse

UniVerse is more than just a suite of products, it’s a comprehensive lifestyle solution aimed at enhancing every aspect of our digital lives.

It brings together Unifi’s award-winning connectivity, entertainment and lifestyle solutions, tailored to the needs of its diverse customer base.

Unifi TV, the largest platform for converged entertainment offerings in Malaysia, is part of the UniVerse ecosystem. It features a plethora of content for customers including 19 international streaming apps and 77 premium channels.

Additionally, UniVerse’s lifestyle offerings encompass a diverse array of devices and smart home features such as smart motion sensors, outdoor security WiFi cameras and smart speakers, that provide immersive digital experiences at home and on the go.

Ensuring an unparalleled customer experience, the ecosystem also provides 24-hour service restoration, convenient Easy Fix solutions and Proactive Service Alerts via the MyUnifi app, as well as hands-on support from the Unifi Elite Crew.

By subscribing to the UniVerse ecosystem, customers will also enjoy the numerous benefits of high-speed connectivity, as Unifi was recently recognised as Ookla’s Fastest WiFi Provider in Malaysia, while Unifi Mobile was named the World’s Fastest 5G Download Speed Provider by Open Signal.

UniVerse packages

As part of the UniVerse ecosystem, Unifi is offering a diverse range of packages for its customers, designed to suit their varying needs and preferences.

Unifi’s UniVerse includes packages for:

> Individuals: UniVerse offers a limited-time promotion package of Unifi Home 300Mbps with UNI5G Postpaid 39, with a complimentary 24-month Netflix subscription, priced at RM169. The normal fee for this package is priced at RM206.

> Families: UniVerse offers the most affordable entertainment package with Unifi Home 300Mbps and Unifi TV Family Pack, priced at RM199. This includes access to 77 premium channels and six streaming apps, including Unifi TV, HBO GO, BBC Player, beIN Sports Connect, SPOTV Now and Siar.

> Tech enthusiasts: Unifi’s UniVerse offers a Smart Home premium pack which includes a full home surveillance plan with a TP-Link smart hub with chime, TP-Link smart motion sensor, two TP-Link smart door and window sensors, TP-Link artificial intelligence home security WiFi premium camera, TP-Link outdoor security WiFi camera and Xiaomi smart speaker IR control.

Existing Unifi customers can opt to elevate their user experience by subscribing to the Unifi Smart Home package, starting from RM16, on top of their current plans.

New customers can subscribe to the UniVerse package with Unifi Home 300Mbps for RM159. The package offers professional installation and round-the-clock customer service support by Unifi’s Elite Crew.

For more information, visit www.unifi.com.my

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