QuickCheck: Are scammers tempting TNB customers with fake electricity bill discounts?


SCAMMERS have found a shockingly creative way to lighten your wallet while pretending to lower your electricity bill.

Tenaga Nasional Berhad (TNB) has raised the alarm over a wave of fraudsters targeting unsuspecting customers with bogus discount offers and dodgy energy-saving devices.

Is it true that scammers are targetting rate payers?

Verdict:

TRUE

TNB has warned the public about scammers impersonating the national utility provider to swindle customers out of their money.

Scammers contacted victims through social media, phone calls, emails and even in person.

They offered fake discounts on electricity bill payments, demanded payment to avoid electricity supply cuts, offered illegal services such as meter tampering, and sold unverified energy-saving devices claimed to reduce electricity bills.

TNB advised customers to watch for warning signs, including requests for payment via cash or transfers to personal bank accounts, and suspicious advertisements or promotions circulating on social media platforms such as Facebook, WhatsApp and TikTok.

Customers were urged to use only official TNB payment channels, including the myTNB app or portal, JomPAY, FPX, Touch 'n Go eWallet, online banking and other verified methods listed at www.mytnb.com.my/payment-facilities.

The public was also encouraged to contact TNB CareLine to verify the legitimacy of any offer or promotion linked to TNB.

TNB CareLine can be reached at 1-300-88-5454, via Facebook at TNB CareLine, or on X at @Tenaga_Nasional.

For more information on TNB-related scam tactics and prevention tips, the public was directed to visit www.tnb.com.my/scam-alerthttp://www.tnb.com.my/scam-alert.

 

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