PETALING JAYA: Nirvana Asia Group has expressed concern over recent incidents of urn theft and desecration at several memorial parks, assuring affected families that steps have been taken to address the situation.
In a statement, the group said it deeply regretted the distress caused to families of the deceased and extended its apologies for the emotional impact.
The group added that police reports were lodged immediately upon discovering the incidents, and that it was cooperating fully with authorities in ongoing investigations.
“At the same time, we have activated our highest-level emergency response measures, including establishing direct communication channels with affected families,” said the group.
Nirvana also said it was providing legal and emotional support, while arranging appropriate religious rites and memorial ceremonies in line with each family’s wishes and beliefs.
According to the company, all affected urns have since been recovered with the assistance of relevant authorities and were currently undergoing verification, inspection and proper reinstatement.
However, it added that further details could not be disclosed at this stage to avoid prejudicing investigations and to respect the privacy of those involved.
Preliminary findings suggest the incidents may not be isolated, but could involve elements of organised criminal activity.
“Similar crimes targeting funeral institutions have been reported in other countries in recent years, and are believed to be linked to syndicates operating within the region,” it said.
Nirvana described the acts as serious criminal offences and a violation of the dignity of the deceased and the rights of their families.
It reiterated its commitment to upholding standards within the bereavement services industry and said it would continue working closely with enforcement agencies and industry stakeholders to address the matter.
The company also urged the public and media to refrain from spreading unverified information that could interfere with investigations or cause further distress to affected families.
