Positive feedback: (From left) Jang, Theebanraoo and Iman have only good things to say about their experiences at KLIA.
SEPANG: Despite recent reports of leaking roofs and aerotrain issues, travellers continue to arrive at the Kuala Lumpur International Airport (KLIA) as Malaysia enters its peak travel season.
Checks at the airport saw that the location of the reported roof leak near a pillar had been patched after a “waterfall” was seen in viral videos during a storm last Friday.
The aerotrain service was seen ferrying travellers between KLIA’s Terminal 1 and the satellite building every few minutes.
One such user was Kent Jang, 29, who said he was glad that the aerotrain was working normally despite recent reported breakdowns.
“I had to take the provided bus service last year since the train wasn’t working yet and I had to queue for a long time.
“But thankfully this time, the aerotrain was working. I only had to wait two minutes before I got on the train and the ride was very smooth,” said the software developer, who was returning from his holiday in Vietnam.
Also returning from Vietnam was Theebanraoo Ramadoo, 40, who said the aerotrain was working smoothly.
“We only had to wait less than five minutes and the ride itself was smooth and fast with the airport staff also guiding us to the train.
“I’m really glad because taking the train is at least five times faster than taking the bus, like I had to back in March as we had to wait in long queues and get in crowded buses.
“I just hope the train can continue to function normally for my next holiday too,” Theebanraoo, who was returning with his wife, said.
Meanwhile, a traveller from Brunei, 37-year-old Iman Kamis also expressed her relief that the train was functioning normally.
“I was a bit worried cause earlier in July, when I came to Malaysia for holiday, the train was not working, so I had to wait 30 minutes in the queue for the crowded commuting bus.
“Thankfully, this time the train was both fast and ran without any issues so it only took like five minutes to travel from the satellite building to T1,” the logistic worker said.
A Malaysian returning from Brunei, who wanted to remain anonymous, also said his aerotrain ride had no issue.
“It reached the station as soon as we arrived on the spot with the ride itself also being fast,” the man, who had gone on holiday to Brunei with his family, said.
On Saturday, Malaysia Airports Holdings Bhd (MAHB) announced that the KLIA aerotrain would begin undergoing scheduled inspection and testing daily for 10 hours a day, from 9pm to 7am, just four-and-a-half months after it resumed operations.
This comes after the aerotrain faced 19 operational issues, four of them major since it first began operation in July.
