Maxim and InDrive allowed to resume operations under Apad's watchful eye


PETALING JAYA: E-hailing companies Maxim and InDrive have been allowed to resume its operations, subject to a review every three months.

The Land Public Transport Agency (Apad) said the decision was made following random checks conducted on drivers of the Russian-owned firms on July 11.

"All drivers checked had valid e-hailing vehicle permits (EVP).

"Based on the results of the current review and assessment by Apad and the Road Transport Department, the improvement measures and commitment shown by both companies are satisfactory.

"The companies are allowed to continue operating but will continue to be monitored for the next three months from Thursday (July 24)," Said Apad in a statement said on Wednesday (July 23).

Apad had revoked the operating permits of Maxim and InDrive in May with an order to cease its operations effective July 24, 2025.

The action was following an audit by the agency on major e-hailing operators in the country.

Maxim and InDrive had failed to meet certain conditions, especially requirements related to permits.

Apad said both companies appealed against the revocation with the Transport Ministry and were ordered to take corrective measures before July 24 to continue its operations.

The agency said as a result, both companies improved their registration system to ensure that all drivers had a valid EVP to legally work for them.

Apad said the companies were also given access to its "view only" data to facilitate cross-checking.

It said representatives of both e-hailing companies are also required to report to Apad's headquarters every month throughout the review period.

"The number of monthly attendances is subject to Apad's requirements based on the level of monitoring and current issues. This session aims to enable Apad to carry out 'real-time' monitoring where random checks of drivers will be carried out through the InDrive and Maxim applications," Apad said.

The agency said if the companies fail to comply with any of the stipulated service conditions, strict action will be taken against it under Section 12A(5) of the Land Public Transport Act 2010.

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E-Hailing , Maxim , InDrive , Apad , Ride Sharing , Russia

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