PUTRAJAYA: The Autogate system for foreign visitors, which has been disrupted since Friday (July 18), resumed operations in stages at 6 pm on Saturday (July 19).
The Malaysian Border Control and Protection Agency (AKPS) said that the situation at major entry points was under control, and mitigation measures would continue.
Repair work and system stabilisation were also being carried out.
"The agency will continue to ensure that the system is restored to ensure the daily operation of visitors entering and leaving the country is under control and safe," the agency said in a statement on Saturday Night (July 19).
The agency had confirmed earlier on Saturday that the disruption was caused by a problem with data integration, which slowed down the cross-checking process in the MyIMMS system.
The disruption caused congestion and long waiting lines at several major entry points, including Kuala Lumpur International Airport (KLIA) Terminals 1 and 2, as well as the Customs, Immigration, and Quarantine Complexes at the Sultan Iskandar Building and Sultan Abu Bakar Complex in Johor. – Bernama
