Photo: AZMAN GHANI/The Star
Car servicing surges as kampung-bound motorists get set for long journeys
PETALING JAYA: As the nation prepares for the grand annual “balik kampung” exodus, a frenzy is unfolding at workshops and service centres across Malaysia.
Motorists are rushing to get their vehicles road-ready, racing against time to ensure a smooth and safe journey home for the festivities.
With Hari Raya approaching, mechanics like Mohd Azrai Mad Rasid, 50, who runs a car servicing centre in Taman Sri Manja, are experiencing a surge in service requests from regular customers.
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“We’re definitely seeing an increase in demand. Most customers have already booked their slots, so we have fewer walk-ins as we prioritise pre-booked appointments,” said Mohd Azrai.
Similarly, Mohd Aliff Abdul Latif, a mechanic in Taman Medan, observed a sharp rise in servicing requests this week compared to the last.
“We limit our repairs and inspections to about five to six cars per day, depending on whether it’s a major service or routine maintenance,” he said.
The most requested services include engine oil changes, battery replacements, front and rear light checks, tyre and brake inspections, and radiator maintenance.
Mechanics are urging motorists to service their vehicles early to prevent last-minute breakdowns.
Foo Wei Khang, 36, owner of a service centre in Seremban, warned that neglecting vehicle checks increases the risk of breakdowns on long journeys.
“At the very least, check the radiator, battery and tyres. If they’re in good condition, there’s no need to replace them. Otherwise, the workshop will recommend necessary replacements,” said Foo.
Mohd Aliff shared the same concern, warning that motorists could face serious difficulties if their vehicles break down during the holiday season.
“The worst scenario is having a breakdown in the middle of your journey when most workshops are closed for the holidays.”
Beyond vehicle maintenance, Mohd Azrai reminded motorists to ensure their documents are in order before hitting the road.
“Make sure your car insurance and road tax are valid because workshops will be closed during the festive period. If anything happens during the trip, insurance providers offer towing services, so at least they can tow the car,” he said.
Wong Ken Long, 53, a mechanic at a car dealer’s 3S centre in Klang, has noticed a significant surge in service requests, doubling since mid-March.
Eyes on the road: Screens displaying traffic along the North-South PLUS Expressway at the Meru Menora tunnel control centre in Perak. — Bernama
“Beyond routine servicing, many are coming in for essential checks on tyres, brakes and air-conditioning,” he said.
On his days off, Wong runs a home-based workshop, where enquiries have steadily increased since the start of the month.
“Customers are becoming more specific with their requests. Many want to fix pre-existing issues, replace critical components, or make upgrades before long-distance trips.”
When asked about vehicle maintenance, Wong stressed its importance.
“Periodic maintenance isn’t just a recommendation; it’s a necessity.”
He also urged motorists to pay attention to warning signs such as unusual noises or changes in driving performance.
“Addressing these early can prevent bigger issues down the road,” said Wong.
PLUS Malaysia Bhd (PLUS) estimates that around 2.2 million vehicles will travel along its highway network daily during peak periods of the upcoming Hari Raya festive season, from March 27-29 and April 4-6.
Additionally, more than 70,000 vehicles are expected to use the East Coast Expressway 2 (LPT2) during this period.
Meanwhile, the West Coast Expressway (WCE) projected a surge in traffic, with approximately 140,000 vehicles expected to use the highway during this year’s Raya celebration, following the completion of additional highway sections.
