KUALA LUMPUR: All travel agencies, particularly Umrah operators, must have a bank guarantee to ensure the quality of the services offered and safeguard the welfare of pilgrims.
Malaysian Tour Agency Association (Mata) president Datuk Seri Dr Mohd Khalid Harun said this aligns with the Ministry of Tourism, Arts and Culture’s (Motac) proposal to require Umrah operators to possess a minimum bank guarantee of RM250,000.
