PUTRAJAYA: Implementing job rotation for service counter civil servants is expected to strengthen integrity, enhance efficiency and cultivate a more conducive work environment.
Home Minister Datuk Seri Saifuddin Nasution Ismail said the ministry welcomes the timely proposal by Chief Secretary to the Government Tan Sri Shamsul Azri Abu Bakar.
“I believe this proposal is appropriate. Service counters, particularly those managed by the Immigration and National Registration departments, and the Royal Malaysia Police, are among the busiest.
“The Home Ministry is committed to enhancing the service delivery quality of its agencies,” he told reporters at the Asia International Security Summit and Expo 2025 (AISSE25) here yesteday, Bernama reported.
Saifuddin Nasution emphasised that job rotations must adopt a people-centred approach to maximise effectiveness.
“If civil servants remain in the same position for five to seven years, the work environment is bound to become unconducive,” he said.
On Monday, Shamsul Azri directed the Public Service Department to review and implement job rotations for civil servants who have served at service counters for more than five years.
He highlighted that a five-year tenure at service counters is too long and unsuitable, prompting the anticipated rollout of a large-scale job rotation initiative soon.
On a separate issue, Saifuddin Nasution urged organisers of an upcoming assembly in the capital this Saturday to adhere strictly to the Peaceful Assembly Act 2012 provisions.
He emphasised that compliance is the responsibility of participants, organisers and the police.
“I urge the organisers to revisit the Peaceful Assembly Act and review the responsibilities of participants, assembly organisers and the police,” he said.
He further stated that the role of the police is to facilitate assemblies, provided they comply with established regulations.
The media previously reported that an assembly themed “Rakyat Benci Rasuah” (The People Reject Corruption) is scheduled for Jan 25.
The gathering is said to be a follow-up to the New Year’s Eve student-organised assembly recently held in Sabah, protesting against state politicians allegedly involved in corruption scandals.
The Peaceful Assembly Act 2012 was enacted to ensure the public can exercise their right to assemble peacefully in an orderly manner, without disrupting public order.