New rules for trishaw riders after tourists’ feedback

Service upgrade: Trishaw riders plying their trade as crowds gather in the vicinity of the Stadthuys to mark the launch of the Melaka Bila Larut Malam programme. — Bernama

MELAKA: New guidelines will be introduced for trishaw riders following feedback from tourists that some of the older ones were struggling to pedal their bikes, says city mayor Datuk Shadan Othman.

He said there had been instances when trishaw riders, due to exhaustion and health conditions, sought the help of passengers to pedal their bikes.

“As such, the Melaka Historic City Council has decided to introduce fresh guidelines for trishaw riders to improve the standard of service at tourist destinations in Bandar Hilir,” he said after the launch of a stray dogs management campaign at Jonker Walk World Heritage Park here on Friday night.

The event was launched by Kota Laksamana assemblyman Low Chee Leong.

Shadan said the move was also aimed at improving the image of the trishaw men, besides looking into their welfare.

He added that there were about 300 trishaw riders in the state.

All of them would be required to undergo health screenings starting in October in order to qualify for their licences that would expire end of this year, he said.

Shahdan said the guidelines would also establish their passenger fees to ensure the charges were reasonable.

“The improvement on the service is necessary following grievances from tourists on the quality of trishaw service. The onus is on us to ensure the riders don’t impose exorbitant charges on tourists,” he added.

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