Socso carrying out four-pronged response to cyberattack

KUALA LUMPUR: A four-pronged response to the cyberattack on the Social Security Organisation (Socso) is being carried out, one of which involves a comprehensive forensic investigation.

Its chief executive officer Datuk Seri Dr Mohammed Azman Aziz Mohammed also said post-crisis efforts are being carried out to ensure all systems are operating smoothly for the well-being of approximately 573,000 Socso members nationwide.

Socso confirmed discussions had also been held with the National Security Council (NSC) and the National Cyber Security Agency (Nacsa) over the cyberattack.

Mohammed Azman said discussions revolved around Socso's response to the cyberattack, covering four main areas.

"Firstly, a business continuity plan (BCP) has been activated.

"Secondly, efforts are being made to strengthen Socso's information and communications technology (ICT) systems.

"Internal forensic investigations are also being conducted to gather crucial evidence.

"Lastly, a comprehensive communication plan is being implemented to ensure transparent updates regarding the incident," he said in a statement on Sunday (Dec 10), adding that continuous action will be implemented in close cooperation with relevant authorities.

Mohammed Azman also declined to comment on stolen data that can be found on the dark web due to the ongoing investigation.

"Socso will also continue to strengthen its ICT infrastructure from time to time and adopt best practices to ensure there are no loopholes in the system that can be manipulated by hackers – now or in the future," he said.